Accomodation

Can the barbecue be used in the housing units?

No, the barbecue cannot be used in the accommodation units.

Is it possible to rent the cot and highchair?

Yes, for a fee

What time is check-out for the accommodation units on the day of departure?

Upon departure, the accommodation unit must be vacated by 10:00 and the keys must be handed over to the Reception-Information Office.

Do the accommodation units come with sheets?

Yes, all except in the Coco Sweet tents.

Do the accommodation units have towels?

Towels are included in all accommodations except Coco Sweet tents.

Are cleaning at the end of the stay included in the price?

Cleaning is not included in the room rate. Upon departure, the accommodation unit must be left tidy, the dishes clean, the floor swept, and the rubbish thrown away. Otherwise, €60.00 will be charged for final cleaning. For the Crystal Lodge Comfort Pet Friendly and the Europa Lodge Pet Friendly, a mandatory disinfection cost of € 30.00 will be applied.

At what time is it possible to occupy the housing unit?

The housing unit is guaranteed from 17.00.

How can I book a mobile home or a bungalow or an equipped tent?

On the Europa Camping Village website, through online booking in order to always have access to the best rates and always be updated on our special offers.

Aquapark Europa

Is access to the fitness area included in the camping rate?

Yes, the fitness area is available free of charge to all our guests over 16.

Is access to the spa included in the camping rate?

No, it is not included, the treatments in the wellness center must be booked and paid for directly in the Structure.

Can I bring my own mattresses, deckchairs and inflatable games to the Europa Aquapark?

No, it's not allowed.

Is the use of swimming caps mandatory at Aquapark Europa?

No, the use of a headset is not mandatory.

Must the silence time be respected at Aquapark Europa?

No, the Aquapark is open all day.

Are the pools heated?

The Olympic size pool and the children's pool are heated during the low season if the external temperature requires it in order to guarantee pleasant use.

Is admission to the Aquapark included in the camping rate?

Yes, Aquapark Europa is reserved for all our guests, who can access it for free.

Beach

Can dogs swim in the sea?

Yes, in front of the Dog Beach there is also a bathing area reserved for dogs.

Can I bring my dog to the beach?

At the Europa Camping Village we have reserved a beautiful Dog Beach for our four-legged friends, partly equipped with umbrellas and deckchairs for hire and above all equipped for all the needs of our friends.

Can I bring my umbrella and deck chairs to the beach?

Yes, you can bring your own umbrella and deck chairs and place them in the free part. The beach is for the exclusive use of Europa Camping Village guests.

Is the beach equipped?

Yes, part of the beach is equipped with umbrellas and sunbeds for hire.

Are there games on the beach?

Yes, there are free games for children.

Dogs

How many dogs are allowed on the pitch (Smart, Comfort, Standard, Exclusive Pet Friendly) or lodging (only Europa Lodge Superior Pet Friendly, Crystal Lodge Comfort Pet Friendly, Bungalow Cavallino Pet Friendly) dedicated to them?

Maximum 2, of any size.

Can I circulate throughout the campsite with my dog?

Yes, 4-legged friends are welcome and can walk on a leash inside the Camping Village, on the beach dedicated to them. They are not allowed in the Aquapark Europa, in the Wellness Centre, in the Miniclub, in the Playgrounds, in the Supermarket and inside the Toilets.

Can I access the toilets with my dog?

No, it's not possible.

Does the dog need to have a health card?

Yes, and it must be shown to the Reception-Information Office staff upon arrival.

Can I go to the restaurant with my dog?

Yes, dogs are welcome.

Can my dog go swimming?

Yes, on the Dog Beach, in the stretch of sea reserved for him.

Are there pet friendly pitches?

Yes. You can find the pet-friendly pitches indicated on the map.

Where is the area dedicated to dogs?

We invite you to consult the map of to reach the area dedicated to four-legged friends.

Entertainment

Is there a baby-sitting service?

Europa Camping Village does not provide this service directly, however, it will be able to put you in touch with our trusted operator who can guarantee this service (for a fee) by satisfying any time and language requirement.

Where is the entertainment office located?

The Animation Office is located near the Arena.

From what age can children access the mini club?

The mini club welcomes children from 4 to 12 years old.

When do the animation activities start?

The animation is present from the first to the last day. The program varies according to the periods of the season.

Excursions

Are excursions and trips organized?

Yes, at the Reception-Information Office.

Medical Surgery

Where is the nearest pharmacy?

The closest pharmacy is in the center of Cavallino, less than 1 km from the campsite.

Is there a medical service available at the campsite?

Yes, a private doctor is present at our facility, every evening from mid-May to mid-September, to carry out outpatient visits.

Offices

What credit cards are accepted at the cash office?

We accept Visa, Mastercard, Maestro, Bancomat.

What are the opening hours of the Information Reception?

The Information Reception is open every day from 08:00 to 22:00.

Pitches

What are the cancellation policies?

Find the booking and cancellation policies valid for 2023 at this  link 

What is included in the cost of the pitch?

Electricity, water, access to Aquapark Europa, access to the gym, to the free beach, entertainment/miniclub.

Posso fare il barbecue in Campeggio?

Sì, il barbecue con la carbonella è consentito all’interno della propria piazzola senza arrecare disturbo ai vicini. 

How many Ampere do the pitches have?

Depending on the type of pitch they have 8, 16 or 20 Ampere. Can I have a barbecue at the campsite? Yes, charcoal barbecues are allowed on your pitch without disturbing the neighbours.

What is the difference between EXCLUSIVE pitches and other pitches?

The Exclusive Pitches are the only ones facing the sea in direct contact with the beach, they have a larger surface area (starting from 120m2) and more amps (20A) available.

Can I book all the pitches?

Yes, the pitches are all bookable.

Is it possible to book a specific pitch number?

It is not possible to book a specific pitch number, but a preference can be given, and our booking office will try to satisfy it where possible. With the booking, the type of pitch for the chosen period of stay is guaranteed, but not the number. The pitch number will only be communicated upon arrival at the campsite.

How can I book a pitch?

Through online booking on our website in order to always have access to the best rates and always be updated on our special offers.

Private Bathroom

Per quanto tempo ho a disposizione il mio bagno prenotato?

Dalle ore 15.00 del giorno di arrivo fino alle ore 11.00 del giorno di partenza. 

How can I book a private bathroom?

By booking a pitch from our website, you can add the reservation of 1 private bathroom. How long do I have my reserved bathroom available? From 15.00 on the day of arrival until 11.00 on the day of departure.

Regulation

Are the gates always open for movement with motor or electric vehicles?

No, the gates close from 13.00 to 15.00 and from 23.30 to 7.00 and it is forbidden to drive with motor vehicles. However, access to the campsite on foot or by bicycle is permitted at any time.

What time can I leave from the campsite?

FOR PITCHES: from 7.00 to 12.00 FOR ACCOMMODATION UNITS: from 7.00 to 10.00 Departures before 7.00 are only permitted for Guests who have checked-out previously.

Is it possible to leave before 7 am?

To leave with a motorized vehicle, you will have to wait until 7 am.

Is it possible to enter and leave the campsite at night?

The entrance gates are closed from 11.30 pm to 7 am. In this time slot, motorized vehicles cannot enter, leave or circulate in the campsite. It is possible to exit on foot and enter only if equipped with an identification bracelet.

Taxi Service

Where can I book a taxi for the airport or other destinations?

At the Reception-Information Office at the entrance.

Toilet Services

Where can I empty my chemical toilet?

Both service blocks are equipped with a chemical toilet where you can empty yours.

Various

Can I visit relatives or friends already registered at the campsite?

Yes, the visit is allowed upon delivery of an identification document and with the obligation to wear the bracelet. Access is allowed only on foot. Registration of daily visits is possible from 10.00 to 20.00 and permanence until 22.00. The permanence of visitors for a period longer than 1 (one) hour entails the payment of the visitor rate per person.

Can I cycle around the campsite?

Yes, except in the pedestrian area.

Can bicycles be rented?

Yes, at the Reception-Information Office it is possible to rent City-Bikes and E-Bikes

Are there safety deposit boxes?

Yes, at the Reception-Information Office at the entrance to the campsite from 8.00 to 20.00.

Is the Lost and Found Office there?

Yes, at the Reception-Information Office at the entrance to the campsite.

Where can I buy bus tickets?

For Punta Sabbioni, Venice, the Islands, Jesolo, the Airport (only when the direct service is available) at the Reception-Information Office. It is not possible to buy them directly on the bus.

Is there a church?

Yes, 1 km from the Europa Camping Village.

I am celiac. Where can I eat?

At our "Le Bricole" restaurant, at the Blue Bar, at the Kiosk at the Aquapark Europa.

Where can I buy gluten-free products?

At our supermarket.

Visitors

Is it possible to visit the campsite?

Yes, a visit of less than an hour is allowed, upon delivery of an identification document for each visitor and with the obligation to wear a bracelet. Access is allowed only on foot.

At what times can I visit the campsite?

Registration of daily visits is possible from 10.00 to 20.00 and permanence until 22.00.

Wi-Fi

Is using the Wi-Fi network free?

Yes, using the Wi-Fi network is free. Signal reception may vary depending on the device used. The open-air conformation of the campsite with moving vegetation and trees does not guarantee perfect connection in every area, pitch or corner of the campsite.